General FAQ's
Shipping and Delivery
All orders are dispatched in 1-3 business days. Delivery typically takes 5–10 business days within South Africa. Please note that times may vary depending on your location.
Will I receive tracking information?
We will work quickly to ship your order as soon as possible. Once your order has been processed, you will receive tracking details via email.
Can I change or cancel my order?
If your order has not yet been processed, we may be able to assist. Please contact us as soon as possible.
Also see our Refund Policy for more information.
Beauty FAQ's
How often should I use the beauty products?
For best results, we recommend using these product 3–5 times per week, or as needed.
When will I start seeing results?
Results vary, but many users begin to notice improvements in their skin with consistent use.
Is it safe to use?
Yes, LED light therapy is widely used in skincare and is non-invasive. Always follow the usage instructions provided.
Can I use the products it with my regular skincare products?
Yes, all our products can be used alongside your regular skincare routine.
Results may vary depending on individual skin type, consistency of use, and overall skincare routine.